Provided below are the answers to some common questions that you might have.
Why do you provide an estimate?
A estimate is provided as a guide of what a job may cost. It is often very dependant on what variables we locate when we start working on your car. Some cars are very easy to diagnose and others can only be correctly identified by undertaking a thorough diagnostic check. An estimate is provided as a guide only, in case our investigations uncover further mechanical issues. We will call you to discuss any issues we locate and to discuss any changes to the estimate.
Why should I take my car to JP?
JP Automotive is a small mechanical workshop and we pride ourselves on our workmanship and attention to detail. In a smaller workshop, not only will you be able to speak to the people who worked on your car, but you can be assured that if there are any problems, you will get priority attention.
Do you offer a courtesy car?
JP Automotive has two courtesy cars to assist customers who may need alternative transport while their car is being worked on. Our two loan cars are useful and reliable and can help you get to where you need to go.
Do you do vehicle inspections?
JP Automotive is an Approved Inspection Station (AIS). This means that we can do transport inspections and approve your car to be roadworthy. A transport inspection is a must if your car falls out of rego, if you have received a defect notice or if you have modified your vehicle.
What if there is a problem with my car?
If your car is not running as well as it should be, please give us a call. Our priority will be to make sure that your car is running perfectly when it leaves our workshop. We will organise for you to bring your car back in so we can locate and fix any issues.
TACC Accredited Repairer
JP Automotive is a TACC Accredited Repairer. This means we deliver quality repairs and a professional level of service. The TACC accreditation includes providing warranties and abiding by a consumer advice program managed by TACC and endorsed by the Department of Consumer Affairs and Fair Trading. The audit ensures strict standards, premises, equipment and insurance levels are all maintained.